Terms of service

 📄 Terms of Service – SoothRelief

Welcome to SoothRelief. By using our website (www.soothrelief.store) or purchasing from us, you agree to the terms and conditions listed below. Please read them carefully before using our services.

1. Use of Our Website

  • You agree to use our website for lawful purposes only.

  • You must not misuse our website in a way that harms the site, other users, or our business.

2. Product Information

  • We aim to provide accurate product descriptions and images.

  • Product appearance (like color or size) may vary slightly due to screen settings or lighting.

  • We may update or modify product details and prices at any time without prior notice.

3. Orders & Payments

  • By placing an order, you confirm that the payment details you provide are valid and that you are authorized to use them.

  • Your order is confirmed only after successful payment.

  • We reserve the right to cancel any order due to pricing errors, fraud suspicion, or out-of-stock issues.

4. Shipping

  • Shipping times vary based on location and product availability.

  • Delays may occur due to customs, holidays, or courier issues. We will assist as much as possible but cannot guarantee exact delivery dates.

5. Returns & Refunds

  • We accept returns only if the product is damaged or the wrong item is delivered.

  • To qualify for a return or refund:

    • Contact us within 48 hours of delivery.

    • Provide a clear unboxing video showing the issue.

  • For full details, please see our Return & Refund Policy.

6. Intellectual Property

  • All images, logos, content, and designs on our website are the property of SoothRelief and may not be used or copied without written permission.

7. Privacy

  • We respect your privacy and keep your personal information secure.

  • For details, refer to our Privacy Policy.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages from using our website or products.

  • Products should be used as directed. We are not responsible for misuse or personal side effects.

9. Changes to These Terms

  • We may update or change these Terms of Service at any time.

  • Your continued use of the website after changes means you accept the new terms.

10. Contact Us

If you have any questions, feel free to reach out to us at:
📧 soothrelief.care@gmail.com